EVENT PLANNING MANAGER - Scottsdale, AZ

Grand Hyatt Scottsdale Resort is a distinguished hotel nestled in the vibrant heart of the West and inspired by the captivating optimism of the Sonoran Desert. The resort features richly appointed accommodations and sophisticated architectural designs influenced by the iconic Frank Lloyd Wright, reflecting the romance and natural beauty of the American Southwest. Set against dramatic mountain views, the property emphasizes connections to water and lush botanical surroundings, creating a unique and immersive environment for travelers seeking both luxury and cultural richness. The resort hosts six elevated dining experiences, led by the acclaimed celebrity chef Richard Blais, which celebrate the region's diverse culinary heritage and local flavors, inviting guests to deeply engage with the essence of their surroundings.

At Hyatt Hotels and Resorts, the culture is built on the foundation of belonging, care, and community. Since its inception in 1957, Hyatt has grown into one of the world’s most respected and fast-growing hospitality brands, fueled by the dedication and passion of its colleagues who are considered part of the Hyatt family. The company values people above all, transforming ordinary trips into memorable journeys, simple encounters into enriching experiences, and routine jobs into meaningful careers. Hyatt’s commitment to fostering a positive work environment ensures that employees are supported through exemplary training, career development opportunities, and initiatives that prioritize wellbeing.

The role of Event Planning Manager at Grand Hyatt Scottsdale Resort is a dynamic and integral position focused primarily on servicing sales bookings within the hotel. This role serves as the vital link between meeting planners and the hotel’s internal teams, encompassing food and beverage, audiovisual, banquets, and accommodation departments among others, to guarantee seamless event execution. The Event Planning Manager is responsible for the comprehensive management of all event logistics from the point of contract turnover through to the successful completion of corporate, group, social, and incentive events. Responsibilities include administering sales agreements, coordinating detailed event logistics such as food, beverage, and AV needs, managing room blocks and pick-up, handling billing instructions, and performing final event reviews. Additionally, the Event Planning Manager acts as the on-site primary contact during events, ensuring smooth operations and resolving any issues that may arise with professionalism and client focus.

This position demands a detail-oriented and highly organized professional capable of managing multiple priorities in a fast-paced hospitality environment. The ideal candidate will possess a strong understanding of meeting space operations, event logistics, and banquet coordination, along with exceptional communication and interpersonal skills to maintain excellent client relationships. Experience with industry-standard hotel management systems like Delphi or Opera is preferred. The role requires flexibility in scheduling, as some evening and weekend hours will be necessary to meet the demands of event execution.

The Event Planning Manager will work closely with sales, revenue, and operations teams to maximize revenue opportunities and ensure the highest levels of guest satisfaction. They will conduct pre-event meetings, prepare detailed Banquet Event Orders (BEOs), maintain thorough and accurate event records in compliance with brand standards, and contribute to post-event follow-ups and continuous service improvements. This position offers an exciting opportunity to join a prestigious hospitality brand dedicated to excellence, innovation, and creating meaningful experiences for both guests and colleagues. Benefits include global work opportunities with Hyatt Hotels and Resorts, discounted and complimentary hotel stays, free employee meals, medical, dental, and vision insurance for full-time employees, retirement savings plans, tuition and wellness reimbursements, employee stock purchase programs, and various retail discounts including technology and wellness brands.

education equivalent to a high school diploma or higher
minimum 2 years relevant experience in hotel event planning or group services
knowledge of meeting space operations and event logistics
excellent interpersonal and communication skills
proficiency with event management software such as delphi or opera desired
ability to work flexible hours including evenings and weekends
legal eligibility to work in the united states
successful completion of background check
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