Our interactive art installations and hands-on art programming provide creative and educational experiences for children and families. We work with artists to reimagine our spaces so that there is always something “new” to discover when you visit. The on-call Event Support Staff at The New Children’s Museum (“NCM”) assists in the preparation, set up and execution of birthday parties, internal events and external events at NCM. Work with Events Team (Event Lead) as instructed for setting up event area;Assist with client and vendor load in/out, including but not limited to moving Museum artwork/programming, tables, chairs, stanchions, signage and sound equipment;Assist Event Lead to ensure the needs and requests of clients are met throughout the event;Maintain knowledge of current installations and artwork in order to help guests engage during events; Provide consistent, positive and excellent customer service to vendors, clients, guests and Museum Staff; Maintain a neat, professional appearance, following Museum uniform and grooming policy;Ensure the safety, orientation and comfort of guests and troubleshoot issues as they ariseEnsure the safety and cleanliness of all public areas/galleries and communicate with security and janitorial team as neededProvide post event feedback to Event Services Lead and/or event team leadership to ensure accurate follow up with client;Attend Employee Training Programs as required;Additional duties as assigned. Available to commit to an inconsistent on-call schedule; must be available for 2 shifts per month* Minimum two years of related customer service work experience; Positive attitude and team player; Outgoing, friendly manner and solid communicator.
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