The Léal Hospitality group is looking for individuals who are passionate about hospitality and creating memorable experiences for our guests. The Event & Sales Coordinator will work closely with the Sales, Events, Luxe Design, and Facilities teams to develop, manage, direct, and oversee event operations. • Take photos and videos for marketing content as needed • Assist with the development and implementation of marketing plans and projects for increasing business • Assist with developing and expanding marketing platforms • Assist with updating and maintaining our company social media pages • Assist with maintaining and improving brand identity, brand images, print collateral, and other design and communication assets • Assist with managing the productivity of marketing plans and projects • Monitor, review, and report on all marketing activity and results • Monitor, review, and report on all sales efforts, activity, and results to management on a regular basis • Maintain high standards for safety and cleanliness in all areas of the property (including front entrance, FOH, BOH, and back parking lot) • Communicate any areas of need, problems, and concerns from a guest to the Director of Hospitality • Complete all assigned projects on time, with clear communication regarding deadlines and workload. Event Execution/Coordination: • Oversee the communication of all relevant needs of client to appropriate departments in a timely and detailed manner (including Luxe Design, Culinary & Bakery, Facilities) • Oversee the production details for events (timelines, BOE, layouts) • Oversee the management of each event from initial sale through successful completion • Ensure coordination and banquet teams are trained and set up for success to so the day of event goes smoothly and events run according to schedule • Oversee the coordination with the Luxe Design team, photographer, videographer, DJ, officiant, entertainment acts, and any outside vendors upon arrival of event to review timeline and details • Work with client and guests to ensure all requests are met and ensure that guests are provided with a positive, memorable, and once in a lifetime experience • Coordinate and attend culinary tastings, final walkthroughs, and rehearsals • Ensure banquet staff is adequately prepared for event, coordinate staffing requirements and staff briefings • Oversee and direct banquet serving and banquet set-up staff to ensure all tasks are assigned and executed • Assist with setup and tear down of event as needed • Coordinate event rehearsals – include instruction for ushers, family seating, and wedding party processional and recessional • Maintain high standards for safety and cleanliness in all areas of the property • Ensure proper dining experience, deliver items, fulfill customer needs, remove courses, replenish items and refill glasses as needed • Perform all other duties as assigned by management Required Education, Knowledge, Skills, and Competences: • Bachelor’s Degree (or in progress) preferred – Hospitality, Marketing, Communications, Event or Meeting Planning – or equivalent experience in the hospitality industry • Customer service-oriented mindset with a focus on exceeding client expectations • Must possess exceptional communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships at all levels • Maintain a professional and polished appearance in adherence with the company dress code • Must have advanced computer skills, including working with the Microsoft Office Suite (including Excel), Aisle Planner, Google Documents, etc.
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