Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. • Develop and maintain an on-site / off-site / virtual event security plan (including staffing and deployment where necessary) based on requirements and risk with a view to minimizing threat, managing vulnerability and mitigating risk to the business • Planning may include venue reconnaissance and the production of a written report making recommendations to enhance the overall effectiveness of the security arrangements, including supporting rationale, contingencies for raised threat, policy / decision log and an audit trail • Build and maintain relationships with multiple internal and external stakeholders, including where necessary local law enforcement personnel, emergency medical services, business representatives and other government agencies to maintain security, service delivery and operational excellence • Work with GSPSO management to ensure scheduling in order to provide a consistent and secure experience / environment to all employees and guests during events • Ensure an appropriate accreditation and validation system is in place for all delegates, visitors and other security personnel accredited by the organizers • Oversee event support on the ground where required. Whether the event planner is present in person or monitoring remotely, he or she will quality assure the implementation of the security plan and continuously review the effectiveness of the plan • Lead teams of services to deliver event security which may include Reception, Security and Brand Ambassadors during the event • Develop Standard Operating Procedures (SOPs) as required • Report any security incidents which occur during events • Capture, present metrics and produce weekly reports for management where required • Capture, report and monitor lessons learned from all events to ensure continuous improvement • Undertake any other ad hoc security duties or administrative tasks as directed by the Global Security Event Regional Manager What You Will Need To Succeed • A minimum of two years’ experience within event planning, event security management or a similar level of responsibility in the security industry • Ability to carry out multiple assignments concurrently, to work under stressful and tight deadlines and the ability to manage in a fast-paced environment • Strong cross-group collaboration and relationship management skills • Ability to contribute to analytical planning, critical review and problem solving • Ability to maintain professional composure when dealing with unusual and stressful circumstances • Able to communicate clearly in English (both orally and in writing) • Strong customer service and service delivery ethos • Ability to interact effectively with confidence at different social levels and across diverse cultures • Excellent IT skills including the ability to use Microsoft Office and Google programs confidently • Able to travel to all countries within your Region and work abroad for periods of up to one week at a time
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