Event Specialist

If you have the ability to listen and more importantly hear what a prospective client desires for their special occasion, then we should talk. You will have the responsibility of understanding the various venue spaces that we offer, and a firm grasp of pricing structures. • Respond to all incoming inquiries, with multiple follow-ups for each lead both via email / phone *Schedule & host private venue tours *Understand the unique nature of the historic ballrooms, 13TH Floor & Owl Bar *Create custom wedding proposals suited to each client *Creatively sell the venue spaces by listening to clients and considering ways to create their vision *Manage booking process with prospective couples *Track lead & conversion statistics *Negotiate contracts and pricing *Meet sales goals, based on historic data and current trends • Self-discipline, initiative, leadership ability and outgoing personality *Pleasant, polite manner, neat and clean appearance *Highly detailed and organized to ensure processes are maintained and client communication is responded to in a timely manner *Ability to motivate the team to ensure that our services meet appropriate standards *Must be able to coordinate and handle the pressures associated with a wide range of activities to prioritize daily tasks *Solution driven - ability to recommend appropriate solutions to difficult guest situations to maintain client satisfaction *Excellent communication skills both written and verbal, comfort calling clients *Proficient with google documents *Comfortable negotiating with clients and discussing pricing and contract terms *Familiarity with analyzing sales reports/trends and firm understanding of cost of goods and services. • Flexible availability to include nights, weekends and holidays *Must have 1-3 years minimum experience in a catering, hotel or private event setting *Desire to increase knowledge of the Hospitality Industry with an emphasis on Wedding related events, especially as it relates to sales and planning.