Client Events & Meetings Coordination • Work closely with the Office Services Manager and Conference Center Specialists to ensure client events/meetings are effectively planned and executed in accordance with Firm standards. Act at the main point person to organize and execute all Town Hall events from start to finish; including being the primary onsite person on event day to liaise with the client organizer. Work with all levels of personnel on client events as well as office, department, and firm meetings and events. Conference Center Knowledge • Maintain and apply a thorough knowledge of Firm procedures and practices to ensure questions are anticipated, answered, and resolved; to regularly heighten client service standards; and to ensure that the Conference Center provides premier service to visitors and personnel. • Build client trust; accountably and resourcefully resolve routine and non-routine questions for visitors and personnel related to Conference Center, visitor needs, Firm procedures, etc.
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