Event Specialist

Reports To: Education Manager Flexibility to work extended hours and weekends is required based on event and class schedules. Duties/Responsibilities: • Event Planning & Execution • Manage the full lifecycle of assigned events from concept to post-event evaluation (20-200 attendees) • Coordinate logistics such as venue selection, catering, and AV needs • Develop task lists, timelines, and workflows to achieve event goals • Create event overviews, playbooks and other planning documents • Select menus; review, and proof BEOs • Manage event budgets, track expenses, and support reconciliation process • Maintain communication with internal and external stakeholders • Serve as primary point of contact for participating manufacturers and vendors • Ensure each event delivers a polished, professional, and seamless attendee experience • Troubleshoot and resolve issues quickly and professionally • Gather and review feedback and implement improvements for future events • Ensure compliance with brand guidelines, safety requirements, and operational standards • Coordinate staff travel including hotel and flight arrangements • Utilize Microsoft Planner, Excel, or other event management software for efficient project management • Represent Salon Service Group and provide on-site support at large events, including extended hours and weekends, a minimum of 2 annually • Education class coordination • Process and monitor class requests through the online portal • Schedule educator contractors based on classes needs • Secure supply lists; prep, pack, and ship required materials from the SSG warehouse • Coordinate educator travel including hotels and flights • Collaborate with SSG Sales Consultants and brand representatives, as needed, to confirm class details and requirements • Facilitate virtual classes and support presenter needs • Maintain organized records of class-related expenses and receipts • Available on weekends to support last‑minute needs such as educator travel issues or class adjustments. • Ability to collect and analyze data using spreadsheets or databases and summarize findings in written reports • Proven ability to make independent decisions within budget, time, and logistical constraints • Strong skills in planning, organizing, prioritizing, and problem-solving with the ability to reprioritize as needed using sound judgement Physical Requirements: • Ability to sit at a desk for extended periods • Ability to stand and walk for extended periods during event setup, execution, and teardown for events attended • Ability to stand, walk, and pull class and event supplies from the warehouse • Ability to lift, carry, and move boxes up to 30 lbs safely • Comfortable bending, reaching, and performing tasks that require manual dexterity