April 14, 2026

Event Specialist

Salon Service Group Springfield, Missouri

About the position You will lead the planning, organization, and execution of multiple internal and external events, and Education classes. Responsibilities • Manage the full lifecycle of assigned events from concept to post-event evaluation (20-200 attendees) • Coordinate logistics such as venue selection, catering, and AV needs • Develop task lists, timelines, and workflows to achieve event goals • Create event overviews, playbooks and other planning documents • Select menus; review, and proof BEOs • Manage event budgets, track expenses, and support reconciliation process • Maintain communication with internal and external stakeholders • Serve as primary point of contact for participating manufacturers and vendors • Ensure each event delivers a polished, professional, and seamless attendee experience • Troubleshoot and resolve issues quickly and professionally • Gather and review feedback and implement improvements for future events • Ensure compliance with brand guidelines, safety requirements, and operational standards • Coordinate staff travel including hotel and flight arrangements • Utilize Microsoft Planner, Excel, or other event management software for efficient project management • Represent Salon Service Group and provide on-site support at large events, including extended hours and weekends, a minimum of 2 annually • Process and monitor class requests through the online portal • Schedule educator contractors based on classes needs • Secure supply lists; prep, pack, and ship required materials from the SSG warehouse • Coordinate educator travel including hotels and flights • Collaborate with SSG Sales Consultants and brand representatives, as needed, to confirm class details and requirements • Facilitate virtual classes and support presenter needs • Maintain organized records of class-related expenses and receipts • Available on weekends to support last‑minute needs such as educator travel issues or class adjustments. Requirements • Experience in event planning and coordination, with knowledge of standard industry practices • Experience working in an office setting with shifting priorities, constant interruptions, changing assignments, time-sensitive projects, heavy workload, and multiple projects simultaneously assigned by different staff. • Excellent interpersonal and communication skills, with the ability to negotiate and resolve issues positively • Exceptional organizational and time management skills; proven ability to prioritize effectively based on deadlines, complexity, and competing needs • Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint, Planner) • Experience with virtual meetings and working with Microsoft Teams.

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