Event Specialist

The mission of Cape Fear Botanical Garden is to people’s relationship with plants and the natural world. This position is highly visible and represents the Garden as the premiere event venue in the Cape Fear region Schedule and verify on-property appointments for venue tours and bookings. Work within a CRM database for scheduling and tracking event information Collect and document pre- and post-event data and provide feedback to the Event Manager Collaborate with others in the Events department to research the competitive market, identify event opportunities, and help raise awareness and visibility of the Garden Welcome and acknowledge all guests according to Garden standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using proper etiquette Work during Garden special public events (Boo-tanical, Holiday Lights, etc.) High School diploma 2+ years of documented professional experience in a preferred background such as event planning, business administration, sales or public relations Administrative skill set to include answering phone/email, record-keeping, scheduling, and inventory Flexible work schedule to include days, nights, weekends, and holidays. Attention to detail, excellent verbal/written communication skills, effective time management, and self-direction Ability to maintain a high degree of professionalism in a demanding, fast-paced work setting Positive attitude, image, and professional demeanor Work experience in a team setting Proficiency in Microsoft Office products Willingness and capacity to learn private event software such as Tripleseat, Kenect, AllSeated, etc.