Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and an interest in thriving in a deadline driven environment are critical components of this role. At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies. Responsibilities: • Provide customer trainings prior to live event • Manage and monitor live event ensuring success • Perform event related tasks, such as edits, answering audience member technical questions, and other administrative tasks related to role • Act as product and subject matter expert • Providing technical support and guidance • Drive customer satisfaction with excellent customer service • Perform webinar and virtual event related activities as necessary • Event specialists may be requested to work outside of regional business hours, on holidays, and/or weekends
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