Events and Operations Coordinator

The successful candidate will provide support to stakeholders in submitting meeting requests via Salesforce, manage and track support requests using the Salesforce ticketing system, and act as system administrator for Cvent event management software. You will collaborate with stakeholders to identify enhancements or new features for Global Event Management System (GEMS), oversee projects related to Cvent platform enhancements, migrations, and system updates, and communicate changes and facilitate training as necessary. They will also be able to work in a fast-paced environment and possess project management skills with the ability to manage multiple priorities and tasks. Key Responsibilities: "> • Provide support to stakeholders in submitting meeting requests via Salesforce • Manage and track support requests using the Salesforce ticketing system • Act as system administrator for Cvent event management software • Collaborate with stakeholders to identify enhancements or new features for GEMS • Oversee projects related to Cvent platform enhancements, migrations, and system updates • Communicate changes and facilitate training as necessary Required Skills and Qualifications: "> • Bachelor's degree in business, hospitality, or IT-related field • Two to five years experience working in business, hospitality, or IT environment • Intermediate experience in Salesforce, Cvent applications, and system integration and configuration • Project management experience highly desirable

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