As the Events & Catering Manager, you will lead the conference services efforts for catered events--including corporate meetings, social gatherings, and weddings--by building strong client relationships, executing seamless event planning, and driving revenue for the hotel. This is a highly collaborative position that bridges sales strategy and event execution, requiring excellent communication skills, creativity, and attention to detail.
**Key Responsibilities:**
* Develop and maintain strong relationships with new and existing clients to generate catering sales and repeat business
* Respond promptly to inquiries, prepare detailed proposals, conduct site visits, and guide clients through the sales and planning process
* Collaborate with culinary, banquet, and operations teams to ensure flawless event execution and client satisfaction
* Maximize revenue through effective contract negotiation, upselling, and strategic planning
* Manage event details from initial inquiry to post-event follow-up, including BEOs (Banquet Event Orders), timelines, and billing
* Maintain accurate records in the sales CRM and prepare regular forecasting and activity reports
* Represent the hotel at networking events, trade shows, and local industry functions to drive brand awareness and business opportunities
* Ensure all events align with brand standards and service expectations
* Support the Director of Sales & Marketing with other projects as needed
* The hourly rate for this position ranges from $16.90 to $18.00, depending on experience and qualifications. Plus, quarterly Bonuses.
**Qualifications**
* 2--3 years of experience in catering sales, event planning, or hotel sales (hospitality industry experience strongly preferred)
* Proven success in client-facing roles and contract negotiation
* Excellent written and verbal communication skills
* Highly organized with the ability to manage multiple events simultaneously
* Strong knowledge of catering logistics and food & beverage operations
* Proficient in Microsoft Office; experience with CI/TY, MARSHA/FSPMS, or similar sales/event software is a plus
* Bachelor's degree in hospitality, Business, or a related field preferred
* Passion for guest service, teamwork, and creating memorable experiences
Create a free account to keep reading — and to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.