Events Coordinator

We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. This individual will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banqueted events. Contacts customers face-to-face, by telephone, and/or email to confirm, coordinate, and update details for scheduled events and/or parties Details each group’s event needs, which may include but are not limited to: menu planning, meal times, and room setup Conducts facility tours and site visits for groups Tracks guarantees and deadlines based on event requirements and timelines Coordinates with Marketing and Sales, as well as Food and Beverage departments, to ensure specified arrangements are carried out as planned Completes projects as directed in relation to the area of events and catering operations Assists in the coordination of department members that may include, but are not limited to: Servers, Hosts, and Set-Up staff Assists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other operational needs Responsible for implementing and maintaining excellent service to achieve guest satisfaction Assists the manager in communicating any changes or new policies and procedures to the department Maintains regular and reliable attendance Performs other duties as required Ensures accurate and timely invoicing for all services rendered, including recording events in the POS system This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Ability to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English) Knowledge of software applications such as Microsoft Word, Excel, and POS systems Knowledge of Delphi preferred Prior supervisory and management experience preferred