Events Coordinator

About the position

Reading Country Club, located in Reading PA, is pleased to announce an excellent career opportunity for a part-time, Events Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. This individual will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banqueted events. The individual will manage details and coordinate all catering-related needs of groups and special events.

Responsibilities

Contacts customers face-to-face, by telephone, and/or email to confirm, coordinate, and update details for scheduled events and/or partiesDetails each group’s event needs, which may include but are not limited to: menu planning, meal times, and room setupConducts facility tours and site visits for groupsTracks guarantees and deadlines based on event requirements and timelinesCoordinates with Marketing and Sales, as well as Food and Beverage departments, to ensure specified arrangements are carried out as plannedCompletes projects as directed in relation to the area of events and catering operationsAssists in the coordination of department members that may include, but are not limited to: Servers, Hosts, and Set-Up staffAssists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other operational needsResponsible for implementing and maintaining excellent service to achieve guest satisfactionAssists the manager in communicating any changes or new policies and procedures to the departmentMaintains regular and reliable attendancePerforms other duties as requiredEnsures accurate and timely invoicing for all services rendered, including recording events in the POS systemRequirements

Associate’s degree (AA) and 1–2 years of related experience and/or training; or equivalent combination of education and experienceAbility to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English)Knowledge of software applications such as Microsoft Word, Excel, and POS systems3+ years of Banquet or F&B Management experienceNice-to-haves

Knowledge of Delphi preferredPrior supervisory and management experience preferred