Events Coordinator

Proposal: Hire Events Support

Job Title: Event Operations & Program Coordinator (Administrative & Conference Support)

Department: Events / Membership

Reports To: Senior Events Manager/Director of Events

Position Summary

The Event Operations & Program Coordinator serves as the administrative and operational backbone of the events and membership team, owning tactical execution and supporting national conferences while independently managing webinars and chapter networking events. This role manages event websites, registration systems, and internal project workflows, while also supporting onsite event execution and vendor coordination. The position acts as the Director of Events’ right hand and second-in-command onsite.

The ideal candidate is detail-oriented, tech-savvy, proactive, and thrives in a fast-paced, high-volume event environment.

Key Responsibilities

Webinars & Virtual Programming

Build and manage webinar platforms and registration workflows
Provide live technical support during broadcasts
Coordinate post-event reporting, recordings, and follow-up assets

Chapter Events & Regional Programming

Work with membership chapters to plan 20–40 networking events annually with minimal travel
Source venues and negotiate contracts for chapter events
Plan F&B and manage onsite logistics
Support chapter leaders with templates, timelines, and best practices
Manage chapter event budgets and P&L tracking

Project & Workflow Management

Manage Asana task tracking and project timelines
Coordinate internally across marketing, sponsorship, and membership teams to ensure deadlines are met


Assist maintaining event playbooks and management workbooks

National Conference Support

Manage speaker logistics, scheduling, and session coordination
Assist with coordinating vendors and event production partners
Support onsite execution, registration, and logistics
Lead onsite logistics if the Director of Events is pulled into executive-level responsibilities
Serve as backup owner for event operations and vendor relationships

Event Administration & Digital Content

Maintain event websites and update event details regularly
Assist with registration systems, ticket packages, and discount codes
Collect and upload speakers and sponsor bios, headshots, and session details


Assist in creating event show guides by inserting session details, speaker bios, and sponsor ads

Customer Service & Administrative Support

Manage the Events customer service inbox and phone inquiries
Assist with internal reporting, documentation, and event-related administrative tasks

Required Skills & Competencies

Extremely detail-oriented with strong organizational and project management skills
Tech-savvy with experience in event platforms, CRM systems, and productivity tools
Strong written communication and marketing copywriting skills
Ability to manage multiple projects and shift priorities
Vendor management experience preferred
Excellent customer service and communication skills
Comfortable with onsite logistics and physical event setup tasks

Desired Attributes

Proactive, motivated, and eager to learn
Comfortable asking questions and problem-solving in real time
Adaptive, flexible, and calm under pressure
Willing to travel and work non-traditional hours during events