Events Manager

Santa Rosa, CA Santa Rosa, CA $74,130 - $115,920 a year $74,130 - $115,920 a year Position Purpose The Event Manager will be responsible for the strategic and tactical planning of private, corporate, public and internal events. Functional Responsibility Manages and monitors day-to-day operations and team performance to ensure smooth workflows and that company standards are met Manages company culture and holds self, peers, and direct reports accountable for demonstrating a constructive company culture through influential, personal behavior and actions; encourages strong work ethic and fosters an environment of trust and respect Develops and aligns individual goals with the... department's operational goals; ensures that decisions, actions, and priorities are aligned with the company's vision, mission, and strategies Researches best practices, stays abreast of industry trends, and maintains awareness of regulatory changes to ensure compliance and continually improve operations Assists in preparing the departmental budget, monitors spending, and directs team in cost-effective operations to ensure adherence to financial objectives Monitors performance and regularly communicates with direct reports to achieve mutual understanding and desired results Partners with immediate manager to determine staffing needs; attracts, motivates, and retains a workforce with the appropriate knowledge, skills, and abilities to achieve goals and objectives Provides employees with a safe, healthy, and rewarding work environment; ensures delivery and completion of monthly safety topics Communicates and supports change initiatives and decisions in an effective manner to successfully guide team through change Fosters a work environment that encourages creative thinking, promotes flexibility, and drives innovation Addresses employee issues, concerns, and complaints in an objective and confidential manner; notifies HR Business Partner and keeps immediate manager informed as appropriate Ensures compliance and consistent application of company policies, initiatives, and decisions Coaches, guides, and develops direct reports; fully engages in the GPS (Performance Management) process; provides high-quality feedback, and ensures proper GPS documentation of employee performance, recognition, and deficiencies Essential Duties Manages and responds to private event inquiries daily, ensuring all inquiries are responded to in a timely manner Assures the timeliness and accuracy of all event details, timelines and charges to ensure events are booked and charged properly Follows-up with guests to ensure 100% guest satisfaction and establish relationship for future bookings and referrals Provides confirmation to clients to clearly communicate expectations for their events, makes recommendations and ensures menus and guest counts are finalized in a timely manner Manages Event and Food & Beverage staff in the execution of events; works with other business partners to assure their staffing and understanding of their roles in each event is clearly defined, properly staffed and expectations established Tracks event finances, confirms payments and ensures proper record keeping with the Finance Department Conducts outreach to drive new events business Networks with other vendors and venues to stay abreast of industry trends and solicit referrals Maintains a professional image by adhering to the guidelines listed in the Employee Handbook Other duties may be assigned Non-Essential Duties Other duties may be assigned Minimum Requirements Education and Experience High School degree or GED equivalent; Associates degree, preferred 3 years of experience in a restaurant venue event or sales role booking, planning and executing private events 1 year of leadership or supervisory experience Certificates and Licenses CA serve safe certified, CA ABC certified Knowledge, Skills, and Abilities Must be able to stand for at least 6 hours per shift Possess outstanding organizational skills and attention to detail Excellent, professional interpersonal skills, both in person and on the phone Ability to collaborate across functional teams Excellent written and oral communication skills Excellent analytical and problem solving skills Self-starter, strong work ethic, adaptable and open to new ideas Working Conditions Restaurant environment Indoor and outdoor environment with exposure to the elements/temperature variations Exposure to weather-related temperature & humidity extremes Extended Hours Shift Rotation Work in close quarters or confined spaces Occasionally may be required to lift and carry cases of wine Work Standards Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training Follows all Company policies and procedures Additional Comments Management retains the discretion to add to or change the duties of the position at any time. 00 to $115,920. Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents.