Event & Meeting Manager
AC Hotel Pasadena
Position Summary
The Event & Meeting Manager is responsible for planning, coordinating, and executing all meetings, events, and catering functions at AC Hotel Pasadena. This role serves as the primary liaison between clients and hotel operations, ensuring seamless execution and an exceptional guest experience from contract turnover through post-event follow-up.
Key ResponsibilitiesClient & Event Management
Serve as the primary point of contact for clients following contract executionMaintain clear, consistent communication to ensure alignment on all event detailsManage changes, special requests, and last-minute adjustments with professionalism and urgencyOversee billing accuracy, including deposits, final invoices, and post-event reconciliationBuild strong client relationships to encourage repeat business and referralsEvent Planning & Execution
Create and distribute detailed Banquet Event Orders (BEOs) outlining all event specificationsCoordinate all aspects of events, including room setup, audiovisual needs, catering, and timelinesPartner with culinary, banquet, and operations teams to ensure flawless executionOversee events on-site to ensure service quality and adherence to client expectationsEnsure all meeting and event spaces meet brand standards and client requirementsOperations & Coordination
Conduct pre-convention and pre-event meetings with internal teamsCommunicate effectively across departments including Sales, Banquets, Front Office, and EngineeringMonitor event flow and proactively resolve any service or operational issuesEnsure compliance with hotel policies, safety standards, and service expectationsQualifications
2–4 years of experience in hotel event management, catering, or conference servicesStrong organizational and time management skills with attention to detailAbility to manage multiple events simultaneously in a fast-paced environmentExcellent communication and interpersonal skillsExperience with hotel systems (Delphi, CI/TY, or similar) preferredFlexibility to work evenings, weekends, and holidays as neededWhy Join Us
Be part of a dynamic, growing hospitality team in the heart of PasadenaOpportunity to create memorable guest experiences in a modern, design-forward hotelCompetitive salary and benefits packageCareer growth within a leading hospitality organizationPay: $71,000.00 per year
Work Location: In person
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