Central to their mission is ensuring the satisfaction of event planners while also striving to meet or exceed both department and individual revenue goals. As an Event Service Manager, you will play a critical role bridging the gap between the hotel and its clientele during meetings or events. Providing high-quality service is a priority, achieved through clear communication, guidance, feedback, and coaching of team members to align with guest expectations. Overall, the Event Service Manager is a linchpin in the Catering and Events Department, ensuring each event is executed flawlessly, driving revenue, and fostering lasting customer relationships that support the hotel’s growth and reputation in a competitive market. High school degree or GED One year hospitality related experience No management experience required Zero percent travel Ability to communicate effectively in writing and orally Basic computer literacy Customer and personal service knowledge Numerical aptitude Creativity Adaptability Trust-building skills Strong planning and organizing skills Decision making and problem solving capabilities Stress tolerance Demonstrated technical and professional knowledge related to the position Browse restaurant and hotel jobs on OysterLink.
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