Events Team Member - Legends Event Center

**EVENTS TEAM MEMBER - Legends Event Center**

**BRY SFM, LLC**

LOCATION*: Bryan, TX*

**DEPARTMENT: EVENTS**

**REPORTS TO: OPERATIONS MANAGER**

**STATUS: PART-TIME (NON-EXEMPT)**

**ABOUT THE COMPANY:**

Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Legends Event Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

**POSITION SUMMARY:**

The Events Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.

**PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:**

* Provide courteous and friendly service to all guests and staff
* Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed
* Assist with coordinating tournaments and special events
* Ensure all event details are executed as planned
* Ensure games start on time and are scored accurately
* Professionally resolve guest concerns and complaints and/or direct to appropriate Manager
* Monitor all game play areas including turf and courts
* Maintain and control trash in all areas of the venue
* Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members
* Assist with the coordination of all venue programming and applicable events
* Be knowledgeable about prices, leagues, and events
* Report all incidents, accidents, injuries, and altercations to General Manager, AGM, or MOD
* Know and enforce the facility's policies, procedures, and rules
* All other duties as assigned

**THE IDEAL CANDIDATE HAS:**

* 2-4 years of experience in the Sports/Recreation field
* Strong eye for detail and safety compliance
* Experience operating an electric scoreboard
* Experience in coaching or mentoring athletes or children
* Proven success in being a quality team member
* Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events
* Experience and success in customer service, leadership, and organization
* Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

**MINIMUM QUALIFICATIONS:**

* Can work with a wide variety of age groups
* Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
* Excellent communication skills, both verbal and written
* Ability to maintain focus in a high-volume, fast-paced environment
* Must have excellent guest service skills
* Must be detail-oriented and have outstanding organizational skills
* Ability to multi-task and prioritize
* Ability to remain calm and focused in difficult and stressful situations
* Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
* Must work well with others
* Commitment to the safety and wellbeing of others
* Have sports experience or a strong interest to learn

**WORKING CONDITIONS AND PHYSICAL DEMANDS:**

* Must be able to lift 40 pounds waist high
* May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
* Facility has intermittent noise
* Will be required to operate a computer
* Must be able to walk intermittently
* Must be able to safely operate a Utility Vehicle