In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.Collaborate with event staff and security personnel to maintain a safe and organized environment.Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.Respond promptly and effectively to security incidents or emergencies, following established protocols.Monitor event areas to enforce event rules, regulations, and safety procedures.Handle and resolve attendee complaints or conflicts in a calm and professional manner.Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.Requirements: Be at least 18 years old (age requirements may vary depending on local regulations).Hold a high school diploma or equivalent (some college education is preferred).Previous experience in event security, law enforcement, or a related field is advantageous.Possess strong physical fitness and the ability to stand or walk for extended periods.Exhibit excellent observational and problem-solving skills.Demonstrate exceptional communication and interpersonal skills.Work effectively in a team and collaborate with individuals from diverse backgrounds.Maintain flexibility to work evenings, weekends, and holidays based on event schedules.Possess a valid New York Guard Card or New York State Security License.Possess or willing to obtain a F03/F04 Fire Guard Certification.Benefits: Enjoy competitive pay based on your experience and qualifications.Gain experience in event management and security.Enhance your skills in communication, problem-solving, and customer service.Network with professionals from various fields, including event management and security.Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction. EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.
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