General Manager - Events & Weddings

• Assist with ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. • Develop and implement sales strategies, plans and projects for increasing revenue at the property • Maintain complete and accurate records of potential and secured accounts, bookings, client requests, and specifications in Pipedrive and Aisle Planner • Oversee the planning and coordination of details of booked business; create and distribute client BEO’s • Hire, train, schedule and manage staff responsible for event coordination and execution including coordinators, banquet servers, bartenders, and custodial staff • Attend local and regional wedding and event shows to generate potential sales • Work closely with all relevant departments in the planning process of each event providing specific details on the pre-contracting phase, estimates given, ceremony, reception, and vendors requested for the wedding • Expand and develop sales platforms • Assist with tracking the productivity of the marketing plans and projects • Monitor, review and report on all sales efforts, activity, and results to management on a regular basis • Maintain high standards for safety and cleanliness in all areas of the property (including front entrance, FOH, BOH and back parking lot) • Communicate any areas of need, problems, and concerns from a guest to senior management • Complete all assigned projects on time, with clear communication regarding deadlines and workload • Any other tasks or projects as requested by any member of senior management Event Management & Execution • Manage all coordinators assigned to the property • Oversee and manage all client care in Aisle Planner • Assign client files to coordinator two months prior to event date • Coordinate event details and timelines and manage and execute events • Organize and oversee culinary tastings, final walkthroughs and rehearsals • Provide customer service and manage client care satisfaction • Organize trainings to promote ongoing learning for the coordination division • Recruit, hire, train, schedule and manage staff responsible for event coordination activities • Work with the guest(s) of honor to ensure all requests are met • Ensure staff is adequately prepared for event • Coordinate staffing requirements and staff briefings • Ensure the day of the event goes smoothly • Assist with setup and tear down of decorations as needed • Oversee and manage details for events (timelines, BEO, layouts) • Greet guests warmly with an appropriate greeting • Communicate with the lead catering staff regarding any special needs • Ensure events run on time • Run event rehearsal – include instruction for ushers, family seating and wedding party processional and recessional • Coordinate with the florist, photographer, videographer, DJ and minister upon arrival to review event timeline • Ensure everyone is in the right location per the event schedule • Assist guests of honor with any special requests for the day of • Maintain high standards for safety and cleanliness in all areas of the property • Maintain proper dining experience, deliver items, fulfill customer needs, remove courses, replenish items and refill glasses as needed • Communicate any areas of need, problems and concerns from a guest to senior management • Drive all company vehicles including company golf carts, at appropriate speed and with caution • Being a team player is essential • Oversee the coordination of quarterly Tasting Room meetings and ongoing Tasting Room staff training and education • Work with other members of management to provide strategic direction and leadership to Tasting Room staff through effective communication and enforcement of company policies and procedures, and department operations. • Maintain current California Driver License with satisfactory and safe driving record • Possess and maintain a current ServSafe Food Protection Managers Certificate • Ability to thrive and remain calm under pressure and resolve problems in a fast-paced environment • Maintain a neat, professional appearance, be well-groomed and well-spoken • Ability to work cohesively with co-workers as part of a team • Ability to perform all functions at the property level • Ability to tactfully communicate with all employees • A complete job description will be available during the interview or upon request.