Head of Regional Events

Company: Lumos Experiences One of our core event brands, Lumos Experiences, is one of the most distinctive live entertainment concepts, creating atmospheric candlelit musical concerts that transform unexpected spaces into something genuinely magical. The Head of Regional Event Operations owns the day-to-day performance of their assigned hub, overseeing bookings, marketing, operations, finance, sales and customer experience to ensure every show is profitable, well-run and continuously improving. You are the senior local decision-maker, accountable for performance, team alignment and execution and responsible for planning, people management and performance tracking to consistently deliver Lumos standards. )Event Delivery Leadership: Oversee end-to-end planning and execution of regional events, ensuring seamless delivery across creative, operational and on-site teams.Team Leadership: Recruit, build and lead a high-performing events team, overseeing staffing, scheduling, onboarding and training to ensure consistency and reliability.Training & Development: Develop training programmes, playbooks and operational tools to support scale, consistency and continuous improvement.Operations & Systems: Build and improve processes, systems and logistics to streamline event delivery and support regional growth (this will transition to an Operations Manager hire within ~4/5 months) Production Oversight: Manage production teams and technical partners to ensure flawless delivery of sound, lighting, staging and on-site operations.Budget & Financial Control: Own regional budgets, ensuring efficient spend while maintaining high-quality delivery.Reporting & Insights: Deliver regular performance reporting across KPIs, sales and customer feedback to drive ongoing improvement.Market Awareness & Innovation: Stay close to industry trends and competitor activity, using insights to inform strategy and propose improvements.Stakeholder Relationships: Build strong relationships with internal teams, venues and external partners to ensure alignment and smooth execution.