Hospitality and Event Services Assistant Manager

Guide the team to ensure a successful shift and that all expectations are met at the highest standard.Ensure all artist hospitality needs are met promptly, communicating all preparations and needs for daytime execution to the Hospitality Services Manager and Food and Beverage Manager.Attend weekly events and production meetings to review and confirm all assigned event details and hospitality needs with the production team.Assist the Hospitality Services Manager and Event Services Manager in planning, organizing, setting up, and breaking down all food & beverage needs for Artis-Naples, including coffee services and receptions. Provide all setup needs for all internal and external box activity.Host pre-shift lineups for staff before events to guide the team to a successful shift.Complete all Artist Hospitality billing, submit it to the Hospitality Services Manager and Food & Beverage Manager for review and approval, and record the total dollar amount before the end of the day.Review upcoming event orders weekly and as needed, independently and with the Hospitality and Events Team. Attend the weekly Events Meeting and other appropriate meetings as necessary.Complete necessary paperwork and billing for all internal Artis-Naples functions, such as beverage services and receptions, as delegated, and submit them to the Event Services Manager for review and approval.Review scheduling needs with the Hospitality and Event Services team for the upcoming month, referring to monthly event orders. Approve timecards for pay each period before the Monday deadline set forth by the Human Resources Department.Supervise and reconcile bar receipts for all retail bar activity separately by shift, tying receipts to closing reports from the POS system, and turn them into security in a locked bank bag at the end of each change to the Food & Beverage Manager.Place and receive orders for all hospitality needs as assigned by the Hospitality Manager, including, but not limited to, food, beverages, water, plastic/paper products, and linens; place and receive orders for all other products as delegated. Maintain vendor files, including copies of all delivery invoices, for internal order tracking.Maintain the kitchen and office in a clean, sanitary, and orderly condition.As a closing manager, ensure and communicate to security at the end of the shift that all activity is complete, all work areas are clean and ready for the next day's operations, all products and equipment are appropriately stored, all F&B Service doors are locked, all keys are secured, and you are the last to leave for the night.Observe safety requirements.

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