Work directly with event planners to understand their needs and bring their vision to life • Creating BEOs and assist with any administrative tasks • Maintain communication with clients throughout the event process (pre-event, event, post-event) • Developing new business relationships and opportunities to increase sales • Provide a high level of service to both internal and external stakeholders, ensuring that all event details are clear and executed flawlessly • Utilize event software platforms to manage bookings, track leads, and streamline processes • Maintain professionalism when managing expectations and negotiating with clients, ensuring their vision is met while respecting the venue’s standards • Support a team-oriented environment, working alongside the events team to ensure all operational aspects are handled effectively • Adapt to the venue’s unique schedule, adjusting for busy event periods and accommodate client needs • Attend and support various on-site events and assist in execution as needed • Maximize revenue through expert promotion and relatability Candidate Qualifications: • Minimum 3+ years as an Event Sales Manager, Catering Sales Manager, Events/Catering Operations Manager, or comparable role in a full-service, fine-dining, multi-use restaurant concept or event venue • Prior experience with both private event sales and event production/execution is required • Meticulous attention to detail • Inherent passion for high-quality hospitality, food, beverage, and service • Strong organizational and administrative skills, with the ability to manage multiple tasks simultaneously • Familiarity with event management software and systems – TripleSeat, Social Tables and Canva • Solid understanding of event revenue generation • Experience in a chef-driven hospitality environment or working with event planners, vendors and clients • Understand competitor’s strengths and weaknesses • Ability to work well under pressure, maintaining composure in high-stress situations • Exceptional interpersonal and communication skills, with the emotional intelligence to handle demanding client interactions calmly and professionally. An understanding of event pricing, budgets, and the competitive landscape • Flexibility and adaptability to meet the demands of the event schedule, with a willingness to work varied hours • A polished, fashion-forward appearance with the ability to represent the venue’s upscale reputation • Diplomatic team player with a strong willingness to learn and grow in a dynamic, fast-paced environment • A self-starter who can jump into the role immediately and make an impact • Commitment to providing excellent service to guests and support to team and staff members LM LLC is an Equal Opportunity Employer. If you receive a suspicious communication or job offer claiming to be from Laurel Manor, please do not respond or share personal information.
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