Hospitality Meetings & Events Coordinator

Join Us at Unum: Where Your Career Thrives!

At Unum, we are dedicated to ensuring every team member has the opportunity to succeed both professionally and personally. We provide employee benefits and service solutions that empower our clients and their employees throughout life's moments. Our award-winning culture emphasizes inclusion and diversity, and we offer a comprehensive benefits package designed to support your well-being.

Award-winning cultureFocus on inclusion and diversityPerformance-Based Incentive PlansCompetitive benefits package, including health, vision, dental, and disability coverageGenerous PTO including paid volunteer timeUp to 9.5% 401(k) employer contributionMental health supportCareer advancement opportunitiesStudent loan repayment optionsTuition reimbursementFlexible work environments*All benefits are subject to the terms of their individual plans.With a team of 10,000 employees supporting over 39 million people globally, every role at Unum makes a difference. Whether you are helping a family navigate a life change or developing tools to assist during difficult moments, your contributions matter. Help us make an impact—become part of Team Unum!

Position Overview:

We are looking for a Hospitality Meetings & Events Coordinator to enhance our Facilities team. This role is central to delivering well-organized, engaging meeting and event experiences across our campuses. You will be responsible for hands-on coordination, scheduling, and operational support to foster effective employee collaboration.

We are seeking a creative thinker who can introduce innovative ideas to elevate our campus experience. As a vital part of our campus hospitality strategy, you will ensure high-quality meeting and event experiences that engage employees.

Key Responsibilities:

Manage meeting and event bookings through our campus reservation systems.Act as the main point of contact for scheduling support, offering guidance and resolving issues.Oversee booking system accuracy and ensure effective utilization of spaces.Address scheduling conflicts and service issues as they arise.Assist in maintaining and improving meeting and event systems.Help implement and document hospitality tools and processes.Streamline the meeting and event experience for participants.Uphold service standards and guidelines throughout all interactions.Coordinate logistics for meetings, employee programs, and campus events.Support event setup and on-site coordination on event days.Collaborate with service providers for catering and AV equipment needs.Identify operational challenges and propose improvements.Collect feedback to enhance future meeting and event experiences.Track and report on service delivery metrics for consistency and improvement.Be available occasionally outside standard business hours for events.Deliver exceptional service for all campus meetings and events.Balance multiple priorities in a dynamic work environment.Work with both internal and external teams to ensure seamless event execution.Maintain high attention to detail in scheduling, logistics, and operations.Adapt to changes in tools, processes, and business needs.Contribute to innovative solutions in our campus hospitality services.Qualifications:

Bachelor's degree or equivalent experience in hospitality, business, communications, or a related field.Experience in administrative, scheduling, or operational support roles.Proficiency in Microsoft 365 applications.Strong communication skills coupled with a customer-service focus.Preferred Qualifications:

5+ years in a hospitality or related environment.Experience in a corporate setting.Proven ability to support large-scale meetings or events.Familiarity with booking and workplace management platforms.Experience with process improvement or technology initiatives.Creative, solution-oriented mindset.Join us as we continue to support our community and our employees at Unum!

Unum is an equal opportunity employer, and we encourage all qualified candidates to apply.

Base Salary Range: $45,600.00 - $86,200.00, based on skills, location, and experience. Our benefits portfolio includes healthcare options and a 401(k) retirement plan with generous contributions. All benefits are subject to specific terms and conditions.

Company:

Unum, with headquarters in Chattanooga, TN, and operations in several locations including Portland, ME, and Baton Rouge, LA.