Hotel Catering and Conference Service Manager

DoubleTree Suites by Hilton Tucson Airport is seeking an experienced and detail-oriented Catering & Conference Services Manager to join our team. In this role, you will play a pivotal part in coordinating and executing quality catering & conference services, ensuring that all aspects of event planning and management run smoothly and exceed client expectations.

Wage: $48,000 to $55,000

This is a salary exempt position

Responsibilities: (Include, and not limited to)

· Assist clients in the planning and execution of conferences, meetings, and events, ensuring all logistical details are managed effectively.

· Collaborate with clients to understand their needs and expectations, providing exceptional service throughout the event lifecycle.

· Coordinate with various departments, including food and beverage, audiovisual, and facilities, to ensure seamless operations.

· Maintain accurate records of event details, contracts, and communications, providing regular updates to the DOS.

· Conduct site inspections.

· Participate in weekly meetings to review and discuss the event orders with key hotel staff.

· Assist in the development of marketing materials and promotional content for sales calls.

Required:
· Must pass, with good results, a background and pre-employment drug screenings
· 1+ years Catering & Conference Service experience

· Knowledge of hotel terminology

· Must be able to work a minimum of 45 + hour work week, may include nights & weekends and scheduled MOD shifts.

· Strong organizational skills with the ability to manage multiple clients simultaneously.

· Excellent communication and interpersonal skills, with a customer-centric approach.

· Strong attention to detail and commitment to quality.

· Ability to work collaboratively in a fast-paced environment.

· Proactive problem-solving skills, with a focus on delivering solutions.

· Positive attitude and enthusiasm for event planning and hospitality.

· Self-starter

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software (Delphi.fdc).

· Understanding of audiovisual and technical requirements for events.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

hotel catering and sales: 1 year (Required)

Ability to Commute:

Tucson, AZ 85756 (Required)

Ability to Relocate:

Tucson, AZ 85756: Relocate before starting work (Required)

Work Location: In person