Junior Customer Success Manager

Our Junior Customer Success Managers help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. Like the hospitality industry, the primary purpose of the Junior Customer Success Manager is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Junior Customer Success Manager, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience. We want someone in the Junior Customer Success Manager role whose qualifications include: • Minimum of a high school diploma • At least one year in customer service or hospitality positions such as retail or restaurant • Ability to recognize, apply and explain your product or service knowledge • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience • Be an effective problem-solver • Outgoing personality with a passion for helping others • Passion for increasing in-person hospitality skill set to build better relationships • Excellent communications skills As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible.