Lead Specialist, Data & Event Management

Understands and utilizes multiple data and reporting systems to access data and reports to support the development team. Supports gift processing for the region and ensures gift processing procedures are followed and understood which can include collaborating with the business operations ensure accurate execution of check processing and bundling procedures. Leads review of gift reports to identify needed gift adjustments and/or gift linking requests to support accuracy of regional revenue and fundraiser credit per the national credit guidelines. Leads data hygiene updates to support the quality of data in the CRM and other data systems including creating new accounts, requesting account merges and making other needed updates in the CRM and/or requesting updates through submission of data support cases. Supports portfolio updates in CRM by transferring accounts/contacts to the appropriate relationship manager as determined by regional leadership.

American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.