About the Role Our client, a premier hospitality group in **Jacksonville, Florida, US**, is seeking a highly organized and charismatic Luxury Hotel Event Manager to lead their dedicated event services team. This pivotal role is responsible for overseeing all aspects of event planning, execution, and client satisfaction for a diverse range of high-profile events, from intimate corporate gatherings to grand social celebrations. The ideal candidate will possess a keen eye for detail, a passion for creating unforgettable experiences, and a proven ability to manage multiple projects simultaneously in a fast-paced environment. You will be the primary point of contact for clients, ensuring their vision is brought to life seamlessly and professionally. This is an exceptional opportunity to contribute to the reputation of a leading establishment in the vibrant **Jacksonville, Florida, US** hospitality scene. Key Responsibilities Develop and execute comprehensive event plans, including timelines, budgets, and resource allocation. Coordinate with clients to understand their event needs, preferences, and objectives, providing expert guidance and recommendations. Manage all vendor relationships, including catering, audiovisual, decor, and entertainment, ensuring quality and adherence to contractual agreements. Oversee on-site event execution, ensuring flawless delivery of all services and prompt resolution of any issues. Conduct post-event evaluations, gathering client feedback and identifying areas for improvement. Collaborate with hotel departments (F&B, Sales, Operations) to ensure seamless guest experiences. Maintain up-to-date knowledge of industry trends and best practices in event management. Prepare detailed proposals, contracts, and event resumes for clients. Manage event budgets effectively, tracking expenses and ensuring profitability. Lead and motivate the event support staff, fostering a culture of excellence and teamwork. Requirements Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field is preferred. Minimum of 5 years of experience in event management, preferably within luxury hotels or high-end event planning companies in **Jacksonville, Florida, US**. Proven track record of successfully managing complex events with large budgets and guest counts. Exceptional interpersonal, communication, and negotiation skills. Strong organizational and time-management abilities, with the capacity to multitask effectively. Proficiency in event management software and Microsoft Office Suite. Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. A proactive approach to problem-solving and a strong sense of ownership. A passion for delivering exceptional customer service and creating memorable experiences. Must be authorized to work in the **US**. Benefits Competitive salary commensurate with experience. Comprehensive health, dental, and vision insurance plans. Retirement savings plan with company match. Paid time off, including vacation, sick leave, and holidays. Opportunities for professional development and career advancement within a growing organization. Employee discounts on hotel stays and dining. A dynamic and collaborative work environment in the heart of **Jacksonville, Florida, US**.
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