Luxury Hotel Events Manager

Our client, a prestigious hospitality group, is seeking an exceptional and detail-oriented Luxury Hotel Events Manager to orchestrate unforgettable experiences at their premier establishment in Jacksonville, Florida, US . This role is paramount to ensuring the seamless execution of high-profile events, from initial planning stages to final execution. You will be the primary point of contact for clients, guiding them through every aspect of their event, including venue selection, menu planning, décor coordination, vendor management, and on-site supervision. We are looking for an individual with a sophisticated understanding of luxury event standards, impeccable taste, and a proactive approach to client service. Your responsibilities will include developing detailed event proposals, managing event budgets effectively, and ensuring all logistical aspects are meticulously handled. This role demands exceptional organizational skills, creativity, and the ability to anticipate client needs and exceed expectations. You will collaborate closely with various hotel departments, including catering, banqueting, sales, and operations, to ensure a cohesive and high-quality guest experience. Vendor negotiation and management, including florists, entertainers, AV technicians, and transportation services, will be a key component of your role. Maintaining a high standard of presentation and service throughout the event is crucial. The ideal candidate will have a proven track record in luxury event planning, a strong network of high-quality vendors, and a deep understanding of current event trends. This is a hands-on role that requires flexibility in working hours, including evenings and weekends, as event schedules demand. A passion for creating memorable moments and a commitment to excellence are essential. The ability to remain calm under pressure and solve problems effectively during live events is a critical requirement. This position offers the opportunity to work with an exclusive clientele and contribute to the reputation of one of the most sought-after venues in the region.

Key Responsibilities:
Plan, coordinate, and execute a wide range of luxury events, including weddings, corporate functions, galas, and social gatherings. Serve as the primary liaison for clients throughout the event planning process, from initial inquiry to post-event follow-up. Develop detailed event proposals, including timelines, budgets, floor plans, and staffing requirements. Oversee all logistical aspects of events, ensuring seamless execution of schedules, menus, audiovisual requirements, and décor. Manage and negotiate contracts with external vendors, including caterers, florists, entertainers, photographers, and rental companies. Conduct site inspections and client walkthroughs to finalize event details and ensure venue readiness. Supervise on-site event operations, ensuring adherence to client expectations, brand standards, and safety regulations. Collaborate effectively with internal hotel departments such as F&B, Sales, Banquets, and Operations to ensure coordinated service delivery. Proactively identify and resolve any issues or challenges that may arise before or during an event. Maintain accurate event files, documentation, and financial records. Continuously seek opportunities to enhance the client experience and elevate event offerings. Stay current with luxury event trends, design elements, and emerging technologies in the hospitality industry. Qualifications:
Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field, or equivalent experience. Minimum of 5 years of progressive experience in luxury event planning and management, preferably within a high-end hotel or catering environment. Demonstrated success in planning and executing complex, high-profile events. Excellent understanding of food and beverage, audiovisual, and décor principles. Strong negotiation, budgeting, and project management skills. Exceptional interpersonal, communication, and client-facing skills. Proficiency in event management software and Microsoft Office Suite. Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by event schedules. Creative thinking and problem-solving abilities, with a keen eye for detail. A passion for delivering exceptional guest experiences and upholding luxury brand standards.