The position of Event Manager at The Westin Pittsburgh is a full-time management role focused on providing seamless coordination and high-level service throughout all phases of event execution. Customer service excellence is at the heart of this position. By emphasizing guest satisfaction in departmental meetings and acting on feedback, the Event Manager contributes to continuous service improvements and operational excellence. In summary, the Event Manager at The Westin Pittsburgh represents a vital link between sales, operations, and guest services, ensuring events are executed flawlessly with a focus on customer satisfaction, innovative event solutions, and team leadership. • High school diploma or GED • 1-2 years experience in event management or related professional area • OR 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major • At least 1 year experience in event management • Strong communication skills • Ability to work full-time on-site at The Westin Pittsburgh • Commitment to delivering excellent customer service • Capability to lead teams and manage event logistics • Problem-solving and operational challenge resolution skills
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