Manager of Events

In addition to event planning responsibilities, the Manager will assist with related administrative tasks as needed to support the broader goals of the department. Essential Functions: • Partner with the Senior Director to centralize and improve the Foundation’s overall events processes; • Develop and refine planning guidelines, checklists, and systems to streamline event coordination; • Design, coordinate, and execute dozens of large-scale forums and events annually; • Oversee logistics for approximately 200 internal and external meetings, receptions, and gatherings each year; • Supervise the Events Operations Associate, providing direction and support for day-to-day tasks; • Deliver on-site event support, including attendee check-in, technical assistance, and logistical troubleshooting; • Manage weekly operations for events and front office logistics, including vendor coordination, room setup/breakdown, and scheduling of team support; • Provide detailed furniture setup instructions and floor plans to building management weekly; • Oversee the creation and quality control of event materials, including invitations, registration pages, welcome slides, post-event surveys, and follow-up communications; • Monitor event and meeting request submissions, ensuring timely execution of logistics such as catering and room setup; • Respond to attendee inquiries (e.g., cancellations, live stream access) and manage guest registration communications; • Collaborate with the Senior Director and Manager of Operations and Facilities to regularly review and update policies for use of the Edgerley Center; • Maintain strong relationships with vendors; coordinate site visits and manage logistics for catering, AV, staging, and other event services; • Ensure all facilities- and events-related insurance documents are maintained for both internal use and external partners; • Provide backup support to the Events Operations Associate in scheduling and supporting community partners using conference spaces; and • Assist in placing vendor orders for various event needs. Other Duties and Responsibilities: • Assist with timely and accurate event invoice processing; • Maintain ongoing tracking and reporting of event-related data (e.g., panelist demographics, attendee numbers, engagement trends); • Serve as third-in-line for front desk coverage as needed; • Provide other staffing and administrative duties, as assigned; and • Individuals assigned to this position may perform other duties as assigned. Skills, Abilities, Competencies: • Strong customer service skills required; • Demonstrated ability to organize and coordinate simultaneous, sometimes competing tasks; • High level of attention to detail; • Comfortable working both independently and as part of a team; • Professional and mature interpersonal work style, ability to interact well with a diverse range of people; • Excellent written and verbal communication skills; • Proven ability to track and meet deadlines in a demanding environment; • Collegial work style and the ability to give and receive feedback; • Competency in utilizing Microsoft Office products suite • Experience with or willingness to learn Salesforce and events/marketing software; • Strong problem-solving skills, with demonstrated ability to solve complex situations; and • Understanding of and commitment to the Foundation’s mission. This job description is intended to be general and may be revised from time to time.