Mattel is hiring: American Girl Party Planner (Part-Time/Benefitted) in Los Ange

If you have experience in customer relations, event planning and execution, or parties, and have the ability to perform multiple tasks simultaneously in a high-pressure, fast-paced environment while maintaining a positive attitude, we want to hear from you. Work with external vendors and place product orders in a timely manner.Ensure customer satisfaction by providing an exceptional party experience and oversee resolution of customer service issues and requests in a gracious manner.Executes events to AG standards, including games, crafts, hair styling and skin care of dolls.Maintain on-going party communications with staff, management, and the Retail Sales and Services department.Has knowledge and understanding of local and state health sanitation laws and follows food and workplace safety guidelines.Assigns and complete daily tasks and side work assignments for FOH and BOH areas in a consistent and timely manner.Has thorough knowledge of the InfoGenesis system and ensures transactions are completed according to company policy.Takes the initiative to train, teach and assist teammates, including providing assistance to various areas of the restaurant, when needed.QualificationsWhat We're Looking For: Minimum of 6 months' work experience in customer relations, parties or events.One to two years' experience in a high-volume, fine-casual dining or related restaurant, preferred.Experience working with children, preferred.Current ServSafe certification, preferred.Good verbal and communication skills are required.Must enjoy public speaking, children, and possess a warm and friendly demeanor.May be required to perform diverse physical tasks, including some heavy lifting (approximately 30 - 50 pounds), transporting full trays and bus tubs that weigh up to 30 pounds. Partnership is our process and our collective capabilities is our superpower.We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.Who We Are:American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day.