Marriott International is the world’s largest hotel company, renowned for its extensive portfolio of distinguished brands and exceptional service standards worldwide. As an integral member of the Event Management team, the Event Manager is responsible for overseeing event documentation, coordinating with sales teams, property departments, and customers to ensure a seamless and high-quality experience throughout all event phases. From pre-event planning to execution and post-event wrap-up, this role is essential in upholding Marriott’s commitment to excellence and guest satisfaction. In addition to operational and customer service responsibilities, this role also supports sales and marketing efforts by assisting in revenue forecasting, upselling products and services, and contributing to group event revenue projections. Human resource activities include reviewing guest satisfaction feedback with the team, coaching employees, and assisting in corrective action plans to improve service delivery.
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