Meeting and Events Manager

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Confidential | Senior Events & Program Operations Manager

(Client-Facing Programs | High-Volume Environment)

Location: Washington, DC (100% onsite)
Compensation: $90,000–$100,000 base
Employment Type: Full-time

About the Opportunity

A leading professional services organization is seeking a Senior Events & Program Operations Manager to own the execution of a high-volume portfolio of client-facing, revenue-generating programs.

This is not a traditional events role. The team delivers a constant stream of paid trainings, webinars, and multi-day programs that are core to the business. These programs are complex, detail-driven, and require precise execution given the technical nature of the content and the expectations of a professional audience.

If you thrive in fast-paced environments where events are stacked, overlapping, and high stakes, this role offers both ownership and visibility.

The Role

This position owns the full lifecycle of multiple concurrent programs, balancing strategy, execution, and real-time problem-solving. You’ll work directly with subject matter experts to bring content to life while ensuring every operational detail is handled flawlessly.

Success in this role requires someone who can toggle between big-picture thinking and hands-on execution, often in the same hour.

Key ResponsibilitiesProgram Ownership & Delivery

Lead end-to-end execution of multiple simultaneous events (virtual, hybrid, and select in-person programs).
Manage timelines, deliverables, and logistics across overlapping programs.
Ensure consistent, high-quality execution across all events.

Stakeholder & Content Management

Partner closely with internal subject matter experts to coordinate content, presentations, and delivery.
Edit and refine presentation materials (especially PowerPoint) to ensure clarity and professionalism.
Guide stakeholders through timelines, expectations, and program flow.

Event Execution & Troubleshooting

Serve as a live moderator for events, managing timing, flow, and participant experience.
Troubleshoot issues in real time, particularly within virtual platforms (e.g., Zoom).
Coordinate AV, logistics, and onsite execution for hybrid and in-person programs.

Post-Program & Reporting

Manage post-event follow-up including surveys, reporting, and attendee communications.
Oversee certificate distribution and completion tracking.
Support continuous improvement through feedback and data insights.

Required

Proven experience managing a portfolio of events simultaneously (not one-off event management).
Strong understanding of the full event lifecycle from planning through post-event execution.
Experience with virtual and hybrid event delivery.
Ability to work directly with senior stakeholders in a high-expectation environment.
Advanced PowerPoint skills (heavy editing, formatting, and refinement).
Exceptional attention to detail and organizational skills.
Ability to operate effectively in a fast-paced, high-pressure environment.
Comfort working with ambiguity, shifting priorities, and limited structure.
Strong troubleshooting skills, especially during live events.
Bachelor’s degree required.

Preferred

Experience supporting revenue-generating programs or trainings.
Background in professional services environments.
Experience supporting educational or compliance-driven programming.

Professional Attributes

Calm, composed, and solutions-oriented under pressure
Highly organized with strong follow-through
Proactive and self-directed
Flexible and adaptable in a constantly shifting environment
Strong communicator with sound judgment
Comfortable being both a strategic lead and hands-on executor

Work Environment

100% onsite collaboration required
High-output, fast-paced team with overlapping deadlines
Majority of programs are virtual, with occasional in-person events
Minimal travel

Pay: $70,000.00 - $100,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off
Professional development assistance
Vision insurance

Education:

High school or equivalent (Required)

Location:

Washington, DC 20036 (Preferred)

Ability to Commute:

Washington, DC 20036 (Required)

Work Location: In person