March 27, 2026

OEM Event Manager

Concord Hospitality Grand Rapids, Michigan

Concord Hospitality is seeking a detail-oriented and enthusiastic **Event Manager** to lead the planning and execution of exceptional events. This role is responsible for managing all aspects of events, ensuring seamless operations, and delivering an outstanding experience for clients and attendees.

**As a Concord Leader you will be responsible to:**

·         Inspire greatness in your team.

·         Encourage and support team members to reach their full potential.

·         Create a work environment that is a Great Place to Work for all.

·         Lead with integrity, transparency, respect, and professionalism.

·         Care for your team and their families.

**Key Responsibilities:**
• Deliver exceptional customer service to both internal partners and external clients
• Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
• Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
• Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
• Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
• Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
• Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
• Collaborate with internal departments to maximize event success and guest satisfaction

**Qualifications:**
• Proven experience in event planning, hospitality, or related fields
• Strong organizational, time management, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with a focus on delivering high-quality results
• Proactive, professional, and guest-focused

**Benefits**

* Competitive wages
* Medical, dental, and vision insurance
* Life insurance and short/long-term disability options
* 401(k) with company match
* Tuition assistance
* Discounted room rates at Concord-managed hotels
* Training, development, and career advancement opportunities

We are an equal opportunity employer committed to diversity and inclusion and strive to be a **Great Place to Work for All.**

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