Office and Event Manager

Company Description

The Unforgettables Foundation is a 501(c)(3) nonprofit organization founded in 1999 by Pastor Timothy Evans. The Foundation supports low-income families in honoring their deceased children with dignified and appropriate burials. With the assistance of educators, medical professionals, social workers, and funeral service providers in the Inland Empire, the organization addresses the emotional and financial struggles faced by families during critical times. The mission emphasizes compassion and practical support for families enduring the loss of a child.

Role Description

The Office & Events Manager plays a vital role in the daily operations and growth of The Unforgettables Foundation. This position works closely with the President & CEO to ensure smooth operations, meaningful community engagement, and successful fundraising events.

This is a dynamic role ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys wearing multiple hats—from operations and administration to event planning and digital engagement.

Essential Functions of the Position

Continuity of Operations

Serve as a primary point of contact for the organization, ensuring smooth and consistent daily operationsMaintain organized systems and processes that support efficiency and accountabilityOperational Management

Oversee and assist with operational tasks that complement and extend the CEO’s responsibilitiesProvide supervisory support when needed and ensure follow-through on key initiativesEvent Planning & Execution

Lead the planning and execution of fundraising and community events from concept to completionCoordinate logistics, vendors, volunteers, timelines, and on-site execution to ensure high-quality experiencesSupport event growth by identifying opportunities to enhance participation and revenueCustomer Service Excellence

Serve as a warm, professional, and compassionate point of contact for families, donors, partners, and community membersBuild and maintain strong relationships that foster trust and long-term supportCollaboration & Communication

Work closely with the CEO, Board of Directors, and committees to achieve organizational goalsCommunicate clearly and professionally with stakeholders, ensuring alignment and follow-throughAdministrative & Financial Support

Provide administrative support to the CEO and Board of DirectorsManage accounts receivable, accounts payable, and assist with payroll processingSupport case management documentation and maintain organized records, including donor databasesAssist with Board meeting logistics, reporting, and grant submissions as neededProvide occasional administrative support to affiliated or partner chaptersTechnology & Social Media

Manage and update the organization’s website, event pages, and online registrationsCreate, schedule, and monitor social media content to promote events, share impact stories, and increase engagementDesign basic marketing materials using Canva or similar tools while maintaining brand consistencyUtilize donor CRM systems (e.g., Bloomerang) to track engagement and support fundraising effortsSupport digital fundraising tools such as text-to-give, QR codes, and online campaigns (Qgiv or similar)Monitor analytics and provide insights to improve outreach and engagementTroubleshoot basic technology needs and support staff and volunteers with systemsWork Style & Expectations

This role operates in a dynamic environment with natural cycles—periods of steady workflow and periods of high-energy, fast-paced activity surrounding events and campaignsThe ideal candidate is a self-starter who uses slower periods productively to plan ahead, organize systems, and prepare for upcoming busy seasonsAbility to anticipate needs, think proactively, and pivot quickly during peak times is essentialAbility to manage multiple priorities with strong attention to detail and a positive, solutions-oriented attitude is essential.Must be comfortable working independently and staying self-directed, as this role often operates solo.

Qualifications

Experience in nonprofit operations, event planning, or related field preferredStrong organizational and time management skills with the ability to prioritize effectivelyExcellent written and verbal communication skillsAbility to work collaboratively in a team environment and adapt to changing prioritiesDetail-oriented with a proactive, problem-solving mindsetProficiency in QuickBooks Online, Microsoft Office, Google Workspace, and donor databasesExperience with social media management and digital marketing tools preferred