The DMC Operations Manager at Arizona Grand Resort & Spa plays a crucial role in the Event Management team, responsible for executing client agreements and vendor contracts while ensuring exceptional destination management services. This position requires strong leadership, attention to detail, and the ability to manage the billing process for events, all while maintaining high levels of customer service and collaboration with event planners. , • Manage all phases of the DMC billing process, including requests for deposits and final billing administration. , • Maintain complete files on all programs in the DMC services department. , • Ability to communicate effectively with guests and meeting/event planners.
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