Operations Manager, Venues and Events (10008438)

Job Description

Position Summary
The Operations Manager, Venues and Events will play a critical role in the execution of external-facing events across Vanderbilt's campus. This individual will lead the planning and on-site operational delivery of events spanning athletic facilities, academic buildings, campus venues, and other university spaces.

This role is responsible for ensuring seamless event logistics, overseeing audiovisual execution, managing vendor relationships, and supervising part-time event staff. The position will serve as a key operational partner across multiple business units, including West End Tower, Conferences & Events, Catering & Events, and external athletic events.

Key Responsibilities

Event Operations & ExecutionLead end-to-end operational planning and execution for external events across Vanderbilt venuesOversee event setup and teardown, ensuring timelines, layouts, and standards are metPartner with internal stakeholders to deliver high-quality, revenue-generating eventsServe as on-site operations lead for assigned events, troubleshooting in real timeAudiovisual (AV) OversightManage AV planning and execution for events, including coordination with internal teams and external vendorsEnsure proper equipment setup, testing, and on-site functionalityAct as the primary point of contact for all AV-related needs during eventsVendor & Partner ManagementCoordinate with third-party vendors including production, rentals, AV, and other service providersEnsure vendors meet Vanderbilt standards, timelines, and contractual obligationsSupport sourcing and building a preferred vendor networkStaff LeadershipRecruit, train, schedule, and supervise a team of part-time event staffProvide clear direction and accountability to ensure operational excellenceFoster a culture of communication, professionalism, and responsivenessCross-Functional SupportSupport operational needs for:o West End Tower (hotel operations and event activations)
o Conferences & Events (external conferences and programs)
o Catering & Events (internal and external catering activations)
o Athletic facility rentals and external sporting eventsCollaborate across departments to ensure a unified and consistent client experienceQualifications5 years of experience in event operations, venue management, or related fieldA bachelor's degree from an accredited institution of higher education is necessary.Strong knowledge of event logistics, production, and AV systemsExperience managing vendors and part-time or hourly staffAbility to manage multiple events and priorities in a fast-paced environmentStrong problem-solving skills and attention to detailExcellent communication and interpersonal skillsPreferred QualificationsExperience in university, sports, or large-scale venue environmentsFamiliarity with athletic facility operations and event productionWorking knowledge of AV systems, production workflows, and event technologyKey CompetenciesOperational excellence and attention to detailStrong communication, accountability, and transparencyAbility to lead teams and execute under pressureCollaborative mindset across multiple stakeholdersRequired Skills Audio-Visual Technology - VUConferences Services - VUEvent Catering - VUEvent Management - VUEvent Marketing - VUEvent Planning - VUProgram Evaluation - VUPublic Relations - VUVendor Management - VU About Us

At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. Located in Nashville, Tennessee, on a 330+ acre campus and arboretum dating back to 1873, Vanderbilt is proud to have been named as one of "America's Best Large Employers" as well as a top employer in Tennessee and the Nashville metropolitan area by Forbes for several years running. We welcome those who are interested in learning and growing professionally with an employer that strives to create, foster and sustain opportunities as an employer of choice.

We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have a story. We want to hear it. We encourage you to apply today so that you might become a part of our story.

Vanderbilt University is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Job Info Job Identification 10008438Posting Date 08/17/2026, 04:33 PMLocations Nashville, TN, United States (On-site)Job Schedule Full timeJob Shift DayJob Category Internal & External RelationsJob Function Event ManagementManagement Level Individual Contributor 3