Jan. 11, 2022

Outdoor Education & Group Sales Coordinator

Confidential Santa Barbara, California

Group Sales Coordinator About Our Company Santa Barbara Adventure Company is the premier adventure travel outfitter on the central coast, operating three companies under one roof: Santa Barbara Adventure Company, the Channel Islands Adventure Company and Santa Barbara Wine Country Tours. Job Type Full-time / Year-round Job Location Santa Barbara, CA (Not A Remote Opportunity) Job Description The Group Sales Coordinator is an essential part of the Group Sales team. Responsibilities Outdoor Education, Group, and Corporate Trip Sales Cultivate relationships with clients with a focus on excellent service and client retention Plan and execute both single and multi-day outdoor education and instructional programs Plan and execute adventure and team building programs for group & corporate clients Develop contracts, proposals and itineraries for a diverse range of clients with varying interests & focuses Work closely with third party vendors Carry out sales and marketing strategies to attract new clients Facilitate a working relationship with local hotels to improve tourist-based clientele Work closely with event planners, sites, and third party vendors Maintain client and sales records Related Duties Occasional support work in the field alongside Program Coordinators & guide staff Brief and debrief with staff before and after group events Build and maintain resources for guide training, specific to group programs Design and implement marketing material Continually grow and maintain personal knowledge of local areas and program sites Occasional travel to trade shows Provide support to front office staff in answering phones, taking reservations, and preparing materials for following-day trips as necessary Manage and carry out projects to support growth and efficiency of the Group Sales Department Other duties as necessary Knowledge & Experience 1-2 years of experience working in event planning or sales Excellent interpersonal skills Knowledge and understanding of the Santa Barbara and Santa Ynez areas, including waterfront, State Parks & National Parks Proficiency with Google Suite (Gmail, Google Docs, Google Sheets), Word, Outlook, and Excel Experience with Outdoor/Environmental Education Knowledge of NGSS standards is a plus Familiarity with online systems such as QuickBooks, Close, PandaDoc, & Zaui or similar reservation system is a plus Strong passion for fostering connections between guests and immersive experiences Passion to promote environmental stewardship & sustainability Enthusiastic about Santa Barbara Adventure Company’s culture and an interest in outdoor adventures Desired Skills Proven ability to create amazing customer experiences in prior work Ability to handle multiple fast- paced projects simultaneously under stress Exceptional analytical and problem- solving skills, and decision making skills Effective & efficient verbal, written and listening communication skills Attention to detail and high level of accuracy Strong organizational skills Flexibility & ability to adapt/edit plans with ease Possess cultural awareness and sensitivity Strong ability to take initiative Working Conditions Physical Demands Group Sales Coordinator will spend long hours sitting and using office equipment and computers, which can cause muscle strain. Sick Pay 40 hours of paid sick leave per year. Additional benefits are available for full-time and/or management level employees, including but not limited to, paid time off and paid holidays.

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