The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. Maintain high-level customer service and hospitality both internally and externally.Partners with Facility, Fitness, & Activities Committee to create, manage and adhere to annual and homeowner events and budget, including monthly progress updates.Reviews and processes rental agreements and forms to ensure completion from each member and vendor.Manages the collection of all deposits, forms and fees for community events.Communicate with club members on the policies and guidelines pertaining to community room rentals, space and equipment.Ensure approved vendors are compliant with insurance requirements.Monitor and oversee the master community event and activities calendar as needed and ensure accuracy for posting on the community monitors and website.Create and implement survey tools and processes to identify resident interest for community event activities and recreational programsCommunicate with supervisor and staff on all logistics involved for each event and stating the role each person is responsible for and follow through with meeting needs.Manage the maintenance and cleanliness of rooms, furniture and equipment used for each venue; both pre and post events.Monitor monthly expenditures of all community events, activities, recreational programs, etc. Bi-lingual a positive.Strong ethical practices.Strong verbal and written communication skills.Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders.Excellent general math skills.Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion.Ability to work well under pressure in a fast-paced environment meeting deadlines.Demonstrates attention to detail.Demonstrates awareness of variables which could affect associate retention and/or morale.Demonstrates excellent organizational and time management skills.Excellent attendance and punctuality.Working knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher. Experience exceptional service with a fulfilling career in property management with FirstService Residential. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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