Private Event Manager

Job Summary: The Event Manager is responsible for assisting the Event Sales Manager in the execution of private events. As a hybrid role, the Event Manager is also responsible for club operations and guest satisfaction by leading the FOH and event staff to be compliant with service standards and protocols as well as providing the necessary tools, information, and other resources to the team. ExecutionManages the execution of private events and is the Manager on Duty (MOD) to carry out all items detailed on the BEO. Leads the event team working the event to follow Common House's Private Event StandardsClient Communication / Event DetailingManages all clients from the time of booking through the completion of the event. of Hospitality and management peers to design service protocolsUsing the PMS (Seven Rooms) to collect information and preferences about guests to better serve them upon future visitsDriving speed and efficiency of service while upholding standardsForging connections with membership, and encouraging the same of the teamPerforming table visits to assess needs, disruptions in service, and ascertain current guest needsCommunicating openly with the AGM and/or GM regarding each shiftService & Employee RelationsUpholding service standards through exemplary leadership and direct communication with all team membersIdentifying vulnerabilities in service to implement solutions and strengthen established service standardsCompleting regular performance reviews and provide frequent feedbackMaintaining a positive working relationship with all management team, admin, and all staffEnsuring scheduled staff are present, on time, and monitor any overtime and avoidable payroll discrepanciesSupporting foh staff in all service needsMaintaining open communication between the kitchen and front of houseGeneral and Administrative ConductOperating the club in full compliance with ABC regulations.Operate the bar program in full compliance with Health Department regulations.Adhere to all employee policies outlined in the CH Employee HandbookAnswer all emails and communication in a timely mannerWorks with management team to ensure all invoices are properly coded and loggedAssists GM in increasing profitability by capturing revenue and minimizing theft and wasteMaintaining par levels of daily operating supplies and collateralMaintains proper count of cash registers and performs nightly auditsChecking daily for damaged items in need of documenting in the CH Maintenance JournalAdopt a management style that is professional, productive, and positive Education & Experience: