As a member of the Operations Team, the Event Manager is responsible for planning and leading professional events in addition to strengthening organization-wide systems and processes. About Youth Collaboratory Improving operational systems and processes • Work in partnership with the Director of Operations and operations team members to manage and strengthen related systems and processes. Experience with hybrid events is a bonus; Ability to manage stress and remain calm, collected, and organized while problem solving and leading the event from front and back of house; Proven exemplary customer service skills and can successfully anticipate and resolve conflicts; Previous experience problem solving and leading events from front and back of house required; Creatively, quickly, and seamlessly adapting to change; Experience professionally booking hotel, airfare, and other travel arrangements for themselves and others. • Minimum of two years proven ability developing processes and perfecting a keen level of organization and attention to detail, to include but is not limited to: Striving for systems improvement and proactively looking for new ways to make things better; Developing clear processes to complete complex tasks; Ability to communicate complex ideas or processes in a patient and clear way to others; Advanced organizational skills: ability to determine priority tasks and maintain strong attention to detail; Ability to independently create and manage workplan in order to achieve deliverables and tasks on a timely basis
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