Job Responsibilities Key responsibilities of the Roadie include: • Serving as the primary point of contact between clients and operational departments • Reviewing meeting space requirements and ensuring that all space is blocked and set up to Hard Rock standards • Meeting all clients in person while on site and maintaining a relationship with the client while the meeting is on site, ensuring that all client needs are met throughout their event • Communicating any changes to the appropriate operational departments • Providing personal touches to make each and every function unique • Preserving an authentic, lasting relationship with our Rock Star clients after their visit has ended • Answering questions about the hotel, rock memorabilia and/or music • Answering questions about local area attractions and things to do • Maintaining an up to date working knowledge of all property amenities as well as any special events • Maintaining an up to date working knowledge of local area attractions and things to do around the hotel Working at Hard Rock Hotel San Diego is not quite like working at a vanilla hotel. Our mission is to serve from the heart: An entourage of staff hell-bent on working with the best, being the best, and delivering an experience guests will actually want to talk about. Hard Rock Hotel San Diego puts guests in the limelight with chic accommodations in the heart of downtown and the famed nightlife of the Gaslamp Quarter.
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