Sales and Events Manager

Our dedication to exceptional customer service ensures we positively impact everyone we interact with. Under general supervision of the General Manager, the Sales & Events Manager is the prominent, high-energy face of the Monarch Club lifestyle and events. Previous experience in active event sales, revenue generation, and client relationship management required.3–5 years of progressive leadership experience in hospitality sales, luxury event planning, high-end country clubs, or resort operations preferred.Proven experience in activity/event budgeting, P&L tracking, forecasting, and vendor contract negotiations.Demonstrated ability to lead, support, and develop administrative or coordinating staff with a collaborative, people-first mindset.Personal computer proficiency, including high comfort with Microsoft Outlook, Word, Excel, PowerPoint, and quick adaptation to specialized club management systems (e.g., Northstar).Banquet set-up, F&B collaboration, and luxury operations experience preferred. Coaching & Advocacy: Act as the primary champion and mentor for the Lifestyle and Events Coordinators, providing them with the administrative backing, resources, and leadership guidance they need to excel.Operational Lifeline: Work side-by-side with coordinators during the planning phases of major community programs, stepping in to streamline logistics, solve complex administrative bottlenecks, and balance workloads.Strategic Marketing: Partner hand-in-hand with the Communications Manager to help produce high-quality, call-to-action emails, social media content, and lifestyle flyers that generate buzz and drive attendance.Brand Ambassador: Greet, welcome, and deliver the "Trilogy Experience" to all incoming members and guests, serving as a high-energy, natural connector. End-to-End Collaboration: Oversee the complete lifecycle of events—from initial design layout and sales negotiation to final cleanup—spanning backyard bocce tournaments, boutique wine tastings, and full-scale outdoor concerts.Lead the Floor: Serve as the senior powerhouse on the floor during major events, providing a supportive, calming presence for staff and coordinators while coordinating setups, managing staff, and solving problems on the fly.Quality Control: Ensure each program and event is perfectly set up and consistently meets or exceeds client and member expectations.