As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. The Quadrangle Club is the faculty and social club of the University of Chicago. Leadership: • Know the business • Set a positive direction & attitude • Be a Role Model • Uphold philosophy and values of owner and Benchmark • Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards • Provides day to day leadership to peers to achieve property sales objectives with overall responsibility for achieving team booking goals and property revenues • Promote a team environment Revenue Management & Event Planning • Analyze and estimate total value of proposed business and optimize revenue while ensuring excellent customer service • Execute the sales/marketing plan to acquire new and potential business • Actively participates in the sales account management process • Direct solicitation efforts through effective oral and written communication while overseeing rate, date and space commitments for sales within the properties • Conduct sales calls, cold calls in whatever capacity needed • Participate in sales strategy meetings to provide input on weekly focus and overall sales strategy • Identify University public relations opportunities and coordinate activities to augment the overall marketing communication strategy • Building long-term, value-based customer relationships that enable achievement of the property sales objectives • Maximize group space for meetings and events using Delphi schedule function diary • Understand and manage group details to operational needs for optimal execution • Create and distribute BEO’s for all group event order details within standard established timelines • Maintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departments • Maintain on-site group changes through revised BEO communication • Work with Executive Chefs to assist in menu creation for custom event needs to meet client objectives • Ensure Banquet and Wedding menus up to date in Delphi & client facing versions • Host menu tastings for all wedding clients • Detail reports for weekly distribution of group activities to communicate daily business to all operators and owners • Attend BEO meetings and ensure all operations departments have up to date information
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