The Senior Associate, Meeting Planning, Events and Conference Services (MPE) is responsible for leading and managing the MPE team on all aspects of internal and external meeting/event planning, overseeing the day-to-day operations of the Foundation’s conference center, and supporting MPE team members’ professional development. MPE is a critical internal service department that primarily supports its fellow Foundation colleagues as its “client.” Essential Duties and Responsibilities • Oversee the operation of the Foundation’s conference center space, particularly during the transition to managing that space more explicitly as a conference center • Responsible for ensuring that Meeting Planners provide the highest level of service to support all aspects of meeting planning and execution • Establish and implement standard processes and procedures for Meeting Planners and outside waitstaff to follow for all meetings and events • Assign Meeting Planners to scheduled meetings and events, and manage own portfolio of meetings • Provide support to the Board of Directors concerning travel, accommodations and logistics for all Board meetings, site visits, and other Foundation-related travel • Create and maintain the MPE budget and the budget for the Board of Directors, and process Directors’ expenses • Establish and implement mechanisms to collect feedback from programs/departments relating to meeting/event successes and areas for improvement; • Ensure that the MPE team functions professionally, efficiently, and consistently • Identify training tools and professional development opportunities for Meeting Planners individually, and for the team Other Duties and Responsibilities • Participate on site visits of prospective venues for meetings/events as needed • Develop and maintain a list of vendors best suited to the Foundation’s needs for meeting/event space and other accommodations, including minority-owned and diverse vendors; and monitor performance to ensure vendor quality and performance • Ensure coordination with IT on all audio-visual and technology within conference center and meeting spaces • Stay up-to-date on event planning, registration, and communication technology tools • Perform other duties as assigned The position is based in Chicago, Illinois. Physical Requirements and Work Environment The work environment is an office setting.
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