Senior Event Manager

The Senior Event Manager (SEM) role is a pivotal position within the live events industry, requiring a dynamic professional who excels in managing complex touring events from start to finish. This position is ideal for an individual with a comprehensive understanding of event operations, including all front-of-house, back-of-house, and security aspects. The SEM is responsible for ensuring that every element of touring events at the venue is executed to the highest standards, contributing to memorable experiences for both performers and attendees.

This role is based at a well-established entertainment venue known for hosting a variety of high-profile touring events. The venue is recognized for its commitment to delivering exceptional live experiences through detailed planning, operational excellence, and a strong focus on safety and guest satisfaction. As part of a vibrant and fast-paced environment, the SEM works closely with diverse teams, including event coordinators, security personnel, technical crews, and external stakeholders, to maintain seamless event delivery.

The SEM is responsible for the end-to-end management of touring events, which includes meticulous advanced planning, coordinating logistics, overseeing event staff, and ensuring compliance with all venue and regulatory requirements. This role demands strong leadership skills, exceptional organizational capabilities, and the ability to anticipate and resolve challenges swiftly. The SEM acts as the primary point of contact during events, ensuring smooth communication and collaboration across all departments.

With a focus on operational ownership, the Senior Event Manager monitors front-of-house operations such as ticketing, guest services, and crowd management, as well as back-of-house functions including stage management, technical setups, and artist hospitality. Security aspects are also under their direct supervision, ensuring that all safety protocols and emergency procedures are rigorously followed to protect guests and staff alike.

Employment for this role is typically full-time, with compensation reflecting the high responsibility and expertise required. The position offers the opportunity to lead within a prominent venue, contributing significantly to the success and reputation of the organization. The SEM plays a crucial role in fostering a culture of safety, professionalism, and excellence that aligns with the venue’s mission to deliver outstanding event experiences.
• bachelor's degree in event management or related field preferred
• minimum of five years experience in event management or related role
• excellent organizational skills
• ability to work flexible hours including nights and weekends
• strong interpersonal skills
• ability to thrive under pressure
• valid driver’s license

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