Company Culture and Environment We are committed to helping our associates pursue their passions in a luxury environment focused on holistic well-being. You will have the chance to deliver exceptional experiences while being part of a community that values your contributions. Responsibilities • Prepare event documentation and coordinate with sales and property departments • Lead pre-event and post-event meetings for assigned groups • Manage customer budgets and ensure maximization of revenue • Solve operational challenges and develop alternative solutions when necessary • Interact with guests for feedback and handle complaints • Oversee customer experiences from turnover through the post-event phase • Up-sell products and services during the event process Why work in Long Beach, CA
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