Senior Event Planning Manager

The Senior Event Planning Manager at the Manchester Grand Hyatt San Diego is responsible for servicing group sales bookings. Must be able to effectively sell the services of the hotel to gain commitment from the customer and work well with all departments in the hotel to ensure that services are delivered as communicated to the client. Sr Event Planning Manager is expected to assist with team leadership duties such as leading by example in conflict resolution, client management, system administrative management, timely communicating client’s needs to hotel staff, supporting DOE and ADOE with event coordinator management, meeting services providers such as Audio Visual partners, internet provider, outside vendors, San Diego Tourism Authority (SDTA) and preferred DMCs; before, during and post-event to ensure a high level of service. • A minimum of 5 years of hotel event planning with proven achievement in recent years while maintaining positive customer service satisfaction • Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment • Provides guidance to Event Managers, Coordinators and Event Concierge • Must lead by example and be a key team member of the department • Must be proficient or a quick study in the following computer programs: Envision sales, Envision Detailing Event Concierge Application, Event Concierge Console, Cognos, Hy-Res, Opera, Social Tables, Sertifi, Hyatt Credit Portal, Group Bill, Planner Portal, Clover/Simphony, Cendyn e-menus and e-brochure, EventBzz, Oracle, Track-It and Microsoft office. Hyatt’s New Manager Training and Successful Selling Skills.